Halcyon Health does not see DVA patients
All DVA enquiries → refer to March Ahead
Website: marchahead.com.au
Main Script
"We don't see DVA patients here — we'd refer you to March Ahead, which is set up exclusively for DVA patients. Their website is marchahead.com.au."
"March Ahead handles all Gold Card services — marchahead.com.au."
"For mental health services on a White Card, March Ahead can help — marchahead.com.au."
"March Ahead is the right place for that — marchahead.com.au."
Exception — Private Medicare Billing
A veteran who wants to be seen privately (not under DVA funding) can be booked as a regular private patient using standard booking process. Never mention DVA relationship in patient-facing communications.
March Ahead Entity Note
March Ahead business name under Psychiatry Pty Ltd expired 01 Mar 2024 per ASIC. Confirm current entity with the Psychiatrist and Jackson Wensley (accountant) before using in official documents.